Kelowna Details Inc. Privacy Policy

Last Updated: January 30th, 2026

This Privacy Policy explains how Kelowna Details Inc. ("Company," "we," "us," or "our") collects, uses, and protects personal information when you visit our website or interact with us.

1. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and vehicle or service-related details submitted through our contact forms, booking forms, or other opt-in methods.

SMS Opt-In Data: Records of consent, message interactions, message content, and opt-out requests related to SMS communications.

Usage Data & Cookies: Information collected through cookies and similar tracking technologies, including pages visited, browser type, and approximate location.

2. SMS Communications and Consent

When you provide your mobile phone number and submit a form on our website or booking system, you are asked to explicitly consent to receive SMS messages by checking a consent box or otherwise opting in. SMS messages are used solely for appointment confirmations, reminders, service updates, follow-ups, and limited promotional notifications related to our automotive detailing services.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP.

3. How We Use Information

We use collected information to:

Respond to inquiries and provide requested information

Communicate regarding appointments, services, and customer support

Send promotional messages, offers, or notifications where permitted and where you have explicitly opted in, including via SMS or email

Maintain website functionality and security

Comply with legal and regulatory obligations

4. Information Sharing

We do not sell, rent, or share mobile phone numbers or SMS consent data with third parties or affiliates. Mobile information is used only to deliver SMS communications you have explicitly opted in to receive.

Information may be shared only when required by law or legal process.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.

7. Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact

If you have questions about this Privacy Policy, please contact us at:

Kelowna Details Inc.
📧 [email protected]
📞 (236) 338-4442
📍 Kelowna, British Columbia, Canada